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Understanding Our 30-Day Return Policy

8/24/20243 min read

man and girl sitting on brown dock near boat and two white ducks during daytime
man and girl sitting on brown dock near boat and two white ducks during daytime

Introduction to Our 30-Day Return Policy

Our 30-day return policy has been designed with customer satisfaction as its core principle. We strive to provide a hassle-free experience for customers wishing to return purchased items within this period. Understanding the terms and conditions of this policy is crucial to ensure a smooth return and refund process.

Eligibility and Conditions for Return

Any non-contractual customer is eligible to return a product within the first 30 days from the date of purchase. This policy allows for returns without the necessity of providing a reason for the return. However, it is imperative that the returned unit undergoes an inspection before any refund can be processed.

Inspection and Refund Process

Upon receiving the returned merchandise our specialized inspection team will meticulously examine the unit to ensure it is in proper condition. This inspection verifies that the item is returned without any parts being gutted or damaged nor any other tampering. Only after a successful inspection confirming that the product has been returned in its original condition, will the full refund be issued.

Important Points to Note

While the 30-day period provides leeway for customers to make a return, the key takeaway is that the refund is contingent upon the inspection results. Customers should be aware that the unit must be returned undamaged and with all original parts intact. This ensures that the process of issuing a refund can be executed smoothly and efficiently.

Returns & Refunds policy

You are entitled to refund your order within 30 days without giving any reason for doing so, but we would appreciate a description of what went wrong.

The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail operations@zoodlebopprogramming.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 30 days

  • The goods are in the original packaging

The following returns cannot be refunded:

  • Units returned with gutted or missing parts, missing hardware or other accessories.

  • Clear overclocking where the owner damaged their CPU or motherboard.

  • Goods returned in horrible shape; dirty, damaged or broken returns will not be refunded.

  • Any illegal or contraband materials or software discovered on the returned computer will result in no refund.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

________________________________

We cannot be held responsible for goods damaged or lost in shipments. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without a receipt or an inspection of the returned merchandise. We will work with you to hold shipping companies responsible for damages and will support you in seeking compensation.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail operations@zoodlebopprogramming.com

Bopper Build

Remember to keep in mind that every part of Bopper Units are built to be replaceable and upgradable. You can always add on additional features to your Bopper Units. The Standard Bopper Unit (desktop) uses less than 400W when being pushed to full power. With the 650W PSU you have ample head room to upgrade your rig as you desire, when you are able to at your discretion.

a man riding a skateboard down the side of a ramp
a man riding a skateboard down the side of a ramp

Remember to keep in mind that every part of Bopper Units are built to be replaceable and upgradable. You can always add on additional features to your Bopper Units. The Standard Bopper Unit (desktop) uses less than 400W when being pushed to full power. With the 650W PSU you have ample head room to upgrade your rig as you desire, when you are able to at your discretion.